Customer Service

Need immediate assistance? Send us a text message or call us at 619-320-8146.

RETURNS & EXCHANGES
At this time products are not eligible for return or exchange. However, if you have encountered an issue with a product or order please reach out to us and we will make it right! Contact us here.

ORDER CANCELLATION
At Veruca speed is the name of the game. Once an order is placed and paid for our team is already working to get it packed up and delivered to you so unfortunately a change or cancellation is not possible.

ORDER ISSUES
We are very sorry to hear that there was an issue with your order. Please reach out to us and we will make it right as quickly as possible! Contact us

PRODUCT/BRAND REQUESTS
We are always looking to add new products and brands to our marketplace! If there is something specific that you would like to see added please fill out our contact form and let us know. We’ll do our best to get it added for you!

30 MINUTE DELIVERY OR IT'S FREE DISCLAIMER
If your order is not delivered within your selected delivery time frame you will receive a store credit for your order up to $100. The following restrictions apply. Maximum order amount of $100. Only valid on your first order of the day. If our delivery drivers are held up at a security check point/gate to access your home the delivery time is considered when they arrive at the gate. If our delivery drivers require a signature for your order and no one is available, the order does not qualify for a refund.